PAYMENT & DELIVERY FAQs

How can I pay for my KOMP Meals? Do you have different payment modes?

KOMP offers multiple payment modes which are safe, easy and secured. You can pay online at www.kitchenonmyplate.com through Credit Card, Debit Card, Net Banking or pay offline by NEFT, Cash & Cheque.

Online Payment: Our Credit, Debit Card & Net Banking Payments are powered through CC Avenue – for secured online payments.
Offline Payment: NEFT funds Transfer, Cash Pick up, Cheque & Cash deposit:

Bank details for Offline Payments:
Bank: KOTAK MAHINDRA BANK
Branch address: DINDOSHI MALAD (EAST)
City:City: MUMBAI
Account Number: 7911547099
IFSC code: KKBK0000646
Beneficiary A/c Type: CURRENT
Full Name of beneficiary (Pay to Name): KITCHEN ON MY PLATE


Is there any fee on making online payments?

Yes, all Credit Card / Debit Card / Net Banking transactions through our online payment gateway - CC Avenue will attract an extra charge on the total billed amount.


How will I know my payment has been credited to KOMP?

You will receive a payment confirmation SMS on your mobile number or email to your email address registered with KOMP.


When does my meal plan start?

KOMP to receive the payment for meal orders by12 pm at least a day before to your meal start date. The meal delivery for any payment received after 12 pm will start a day later.


When & Where Does KOMP Deliver In Mumbai?

KOMP Meal delivery days are - Monday to Saturday. Our lunch & dinner meals get delivered in Western Line, Central Line & Harbour Line. We cover almost all areas in Mumbai, still to confirm whether your delivery location falls in our delivery service area, you can simply check it on kitchenonmyplate.com. Just select your meal plan and enter your delivery area pin code.


Will I keep getting the same meal under each plan?

Certainly not. We spare a lot of time and effort on our meal planning to offer you maximum variety under each plan, every month.


Is there any security deposit I need to pay in advance?

No, there is no such deposit. However, you have to pay for your meals in advance.


Can I get my lunch delivered at my office and my dinner at home?

Yes, as long as your office and home are covered in our delivery areas.


How much is the delivery charge?

Rs. 75/- for 2 days trial meal plan
Rs. 300/- for 10 days meal plan
Rs.600/- for 22 days meal plan
Above delivery charges are separate and not inclusive of the KOMP Meal prices.


I would like to make Cash Payment for my Meal?

Yes, we also have that option available for you. You can directly deposit cash payment for your meal. For our customer’s convenience we have even tied up with a third party Cash Pick-up service. Please note Cash Pick-up is a chargeable service. The fee for Cash Pick-up service will vary depending on the total billed amount based on the meal plan chosen.


Do you also Deliver during Weekend and Holidays?

KOMP does deliver on Saturday and some selected holidays only which can be checked in the calendar while placing the order. We do not deliver on Sunday.


How will I know before Placing Order, whether you Deliver in my Area or not?

We cover almost all areas in Mumbai, still to confirm whether your delivery location falls in our delivery service area, you can simply check it on kitchenonmyplate.com. Just select your meal plan and enter your delivery area pin code. Alternatively, you can fill our online enquiry form or call us.


What are your Lunch & Dinner Delivery timings?

We deliver Lunch between 12:30 PM to 1:30 PM and Dinner between 7:00 PM to 9 PM. If this happens to be your first delivery it might take a little longer.


Do you also deliver during week end and holidays?

KOMP does deliver on Saturday and Bank Holidays. We do not deliver on Sunday.


How would I know before placing order whether you deliver in my area or not?

CWe cover almost all areas in Mumbai, still to confirm whether your delivery location falls in our delivery service area, you can simply check it on kitchenonmyplate.com. Alternatively, you can fill our online enquiry form or call us.


Do you also deliver breakfast?

Currently, KOMP delivers only lunch and dinner. However, we would let you know once we start KOMP's breakfast service.